Subscription

Subscription Terms

Learn how Feva subscriptions, monthly benefits, plan changes, renewals, cancellations, refunds, and cross-platform access work.

Do I need a subscription to use the app?

No. Every new user starts on the Free plan.

The Free plan includes 3 Inspirations per month. Your Inspiration cycle starts on the day your registration is completed.

A subscription gives you more monthly Coins, more Inspirations, more AI character slots, and additional membership benefits.

When are subscription Coins and Inspirations issued?

Subscription Coins and Inspirations are issued monthly.

This also applies to annual plans: purchasing an annual subscription does not grant all 12 months of Coins and Inspirations at once. They are issued month by month according to your active plan.

What is the difference between purchased Coins and subscription Coins?

Your total Coin balance includes:

  • Coins you purchase directly;
  • Coins issued through your subscription.

Coins that are not issued by a subscription do not expire. Subscription Coins follow the expiry date shown in your account.

The expiry date should be consistent across My Coins, the Buy Coins section, and your transaction history.

Account termination, service discontinuation, or account suspension due to violations are governed by the Terms of Use.

Can I buy a plan if I already have another plan?

Yes, subject to the following rules:

  • Free users can purchase Plus or Ultra.
  • Plus users can upgrade to Ultra.
  • If you already have an Ultra Monthly or Ultra Annual plan, Plus plans are unavailable and cannot be purchased.

How does plan upgrade work?

Upgrades take effect immediately.

When you upgrade:

  • The new plan is charged immediately.
  • Your new membership benefits take effect immediately.

What happens to my existing Coins and Inspirations after an upgrade?

The handling differs by platform.

On iOS

  • The remaining value of your old plan and its Coins are included in the settlement with your new plan.
  • Old-plan Inspirations expire.
  • New-plan Inspirations are issued immediately.

On Android

  • Remaining Coins from your old plan remain available until the old plan expires.
  • Coins from your new plan are issued immediately after purchase.
  • Old-plan Inspirations expire.
  • New-plan Inspirations are issued immediately.

Can I switch from monthly to annual billing?

Yes. Switching from Monthly to Annual is treated as an upgrade.

  • The upgrade fee is charged immediately.
  • Your membership tier stays the same.
  • Your benefits remain at the same tier.
  • The annual period begins after your original monthly plan expires.

For example, if your Plus Monthly plan runs from October 1 to November 1 and you switch to Plus Annual on October 20, your Plus benefits remain unchanged. The annual plan begins after November 1.

Can I switch from annual to monthly billing?

Yes. Switching from Annual to Monthly is treated as a downgrade.

  • Your current annual plan remains active until its expiry date.
  • Auto-renewal for the annual plan is canceled.
  • The monthly plan is not charged immediately.
  • The monthly plan starts after the annual plan expires.

How does my subscription renew?

Your renewal date is managed by the app store. The app does not calculate the renewal date itself.

If renewal succeeds:

  • Your membership benefits continue without interruption.
  • Your renewal price remains unchanged.
  • Coins and Inspirations for the new period are issued under your renewed plan.

How do I cancel my subscription?

Cancellation is not available inside the app. Please manage your subscription in the relevant app store.

After you cancel:

  • Your current benefits remain available until the current plan expires.
  • No further automatic charges are made after expiry.
  • Once the current plan ends, your account returns to the Free plan.
  • Your VIP status and plan-specific benefits end at that time.

Why is my Coin balance negative after a refund?

If you used subscription Coins before your refund was approved, the refunded Coins may be deducted from your balance and result in a negative Coin balance.

Your negative balance will be repaid first when you:

  • Purchase more Coins; or
  • Subscribe again and receive new subscription Coins.

A negative Coin balance does not prevent you from deleting your account.

Why is my Inspiration balance negative after a refund?

If you used subscription Inspirations before your refund was approved, your Inspiration balance may become negative.

Your negative Inspiration balance will be repaid first when you receive new Inspirations through a future subscription or other issuance.

After a refund, your Free-plan allowance of 3 Inspirations per month is restored immediately.

Can I use my subscription on another device or platform?

Yes. Subscription status is linked to your account, not to a specific device.

For example:

  • If you subscribe on iOS and then log in on Android, your active plan and benefits are recognized.
  • If you subscribe on Android and then log in on iOS, your active plan and benefits are recognized.

On the other platform, the purchase button for the same active plan is disabled. You may also see a message indicating that you already subscribed on another platform.