Hello and welcome! These Terms of Service are an agreement formed between you and VOYAGI PTE. LTD.: 120 Robinson Road #13-01 Singapore 068913. They cover the Feva app (the "App") and any related website or services that link to these Terms. In these terms, we'll sometimes refer to VOYAGI PTE. LTD. as "Feva," "Company," "we," or "us." We'll refer to our App, website, and any content, tools, features and functionality offered on or through them, as the "Services."
These Terms govern your access to and use of the Services. Please read them carefully, as they include important information about your legal rights. By accessing or using the Services, you're agreeing to these Terms and our Privacy Policy. If you don't understand or agree to these Terms, please don't use the Services.
In these Terms, "you" and "your" means you as the user of the Services. If you use the Services on behalf of a company or other entity then "you" includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.
Use of the Services
Your Registration Obligations
When you register to use the Services, you agree to provide accurate and complete information about yourself. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Services. You further confirm that any character or persona you describe or reference in your inputs is over the age of 18.
Account Suspension
You agree not to abuse the registration system by repeatedly deleting and re-registering accounts or by creating multiple accounts under a single identity. Feva reserves the right to suspend or terminate any accounts that exhibit such behavior, including but not limited to circumventing access restrictions, manipulating platform features, or otherwise undermining the integrity of the Services. All enforcement decisions are at Feva's sole discretion and may be implemented without prior notice.
Member Account, Password and Security
You are responsible for maintaining the confidentiality of your password and account, and for all activities that occur under your password or account. You agree to immediately notify Feva of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session when accessing the Services. We use technical and organizational safeguards, including encryption in transit and at rest where appropriate, but no method of transmission or storage is completely secure. Feva will not be liable for any loss or damage arising from your failure to comply with this paragraph.
General Practices Regarding Use and Storage
You acknowledge that Feva may establish general practices and limits concerning use of the Services. These may include, without limitation, the maximum period of time that data or other content will be retained by the Services and the maximum storage space that will be allotted on Feva's servers on your behalf. You agree that Feva has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded to the Services. You acknowledge that Feva reserves the right to terminate accounts that are inactive for an extended period of time and to change these general practices and limits at any time, in its sole discretion, with or without notice.
Email Notifications
You consent to receive notifications from us electronically to the e-mail address associated with your account. These notifications may be about your account, changes to our service, or other updates or marketing relating to our platform.
The Services allow you to browse AI characters provided by Feva, chat with those characters, receive AI-generated replies, save favorites, view conversation history, and manage your profile and account settings.
Conditions of Use
User Conduct
You agree to comply with the following conditions in using the Services.
You are solely responsible for all Content you submit to the Services. When we say "Content you submit" and similar terms, we mean anything you seek to post, transmit, or share, including but not limited to text, images, sounds, video, graphics, information, or other data.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, inappropriate or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
Below is the list of prohibited content. You agree not to submit any Content that:
- infringes any intellectual property or other proprietary rights of any party;
- you do not have a right to submit;
- contains software viruses or any computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- poses a privacy or security risk to any person;
- constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, "junk mail," "spam," "chain letters," "pyramid schemes," "contests," "sweepstakes," or any other form of solicitation;
- constitutes bestiality, rape, or incest;
- contains filthy or disgusting words or pictures;
- presents, advocates, or promotes animal cruelty or abuse in any shape or form;
- is defamatory, libelous, or verifiably false with the purpose of harming others;
- constitutes hate speech that demeans or promotes discrimination or violence on the basis of race, ethnicity, gender, religion, age, or other social, physical or mental characteristics;
- is obscene or pornographic;
- constitutes the potential of sexual exploitation or abuse of a minor, including sharing child sexual exploitation or abuse imagery or content, grooming, or sexual extortion;
- glorifies self-harm, including self-injury or suicide;
- promotes terrorism or violent extremism;
- furthers or promotes criminal activity;
- seeks to buy or sell illegal drugs;
- facilitates fully automated decision making that adversely impacts a person's legal rights or creates a binding, enforceable obligation;
- seeks to provide medical, legal, financial or tax advice;
- interferes with or disrupts the Services or servers or networks connected to the Services;
- interferes with or appropriates any person's right of publicity by using their name, likeness or persona (a) without permission and (b) outside a permissible context such as non-commercial parody or public commentary; or
- in the sole judgment of Feva, is objectionable or that restricts or inhibits any other person from using or enjoying the Services, or which may expose Feva or its users to any harm or liability.
You likewise agree not to do any of the following in connection with your use of the Services:
- Disobey any requirements, procedures, policies or regulations of networks connected to the Services;
- Violate any applicable law or regulation;
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
- Solicit personal information from anyone under the age of 18;
- Harvest or collect email addresses or other contact information of other users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
- Obtain or attempt to obtain any information through any means not intentionally made available or provided for through the Services;
- Lease, lend, sell or sublicense any part of the Services;
- Try to evade any technological measure designed to protect the Services or any technology associated with the Services;
- Reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Services source code, in whole or in part (except where applicable law expressly permits it).
To the extent Feva chooses to support voice or audio features, you agree not to do any of the following in connection with your use of the Services:
- Submit voice recordings of third parties (including but not limited to celebrities) without their consent;
- Use any Feva voice feature to engage in "deepfakes" or impersonation of any kind, including but not limited to those that create political misinformation, perpetrate frauds or scams, impugn the reputation of third parties, or otherwise amount to harmful conduct.
We reserve the right to investigate and take appropriate action against anyone who we conclude, in our sole discretion, has violated the provisions above. That action may include, without limitation, removing Content from the Services, suspending or terminating your account, and reporting you to law enforcement.
If you see a character, reply, or behavior that violates these Terms, use the in-App report feature where available, or email [email protected].
Intellectual Property Rights
Content You Submit
When you submit Content to the Services, you represent and warrant that you own all right, title and interest in and to that Content (including, without limitation, all copyrights and rights of publicity), or that you have received all necessary permissions, clearances, and authorizations in order to submit it to the Services for the uses contemplated in these Terms.
When you submit such Content, you retain whatever ownership rights in that Content you had to begin with. You grant Feva, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and otherwise use the Content for any Feva-related purpose in any form, medium or technology now known or later developed, including without limitation to operate, improve and provide the Services and to train our and our providers' artificial intelligence or machine-learning models. You agree that these rights and licenses include a right for Feva to make the Content available to, and pass these rights along to, others with whom we have contractual relationships, and to otherwise permit access to or disclose the Content to third parties if we determine such access is or may be necessary or appropriate.
While we're not required to do so, we may access, review, screen, edit, modify and delete your Content at any time and for any reason, including to provide and develop the Services or if we think the Content violates these Terms or any applicable laws.
Characters and Generations
The Services offer automated AI characters ("Characters") provided by Feva. When you interact with a Character, you own the text, images, audio, or video the Character generates for you ("Generations") that are elicited by you (but not the Character itself or other users' Generations, all of which remain owned by Feva or its licensors, as applicable). You grant Feva, to the fullest extent permitted under the law, a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, access, modify, exploit, commercialize and otherwise use the Generations elicited by you for any purpose in any form, medium or technology now known or later developed, including to operate, secure, provide, analyze and improve the Services.
Characters provided by Feva, including their names, images, settings and associated intellectual property, remain owned by Feva or its licensors.
Services Content, Software and Trademarks
You acknowledge and agree that the Services may contain content or features protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. In connection with your use of the Services you will not engage in or use any data mining, robots, scraping or similar automated data gathering or extraction methods. If you are blocked by us from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Services or content on the Services other than as specifically authorized herein is strictly prohibited. Any rights not expressly granted herein are reserved by us.
The Feva name and logos are trademarks of Feva (collectively the "Feva Trademarks"). Other trademarks used and displayed via the Services may be trademarks of their respective owners who may or may not endorse or be affiliated with or connected to Feva. Nothing in these Terms or the Services should be construed as granting any license or right to use any of Feva Trademarks without our prior written permission in each instance. All goodwill generated from the use of Feva Trademarks will inure to our exclusive benefit.
Third Party Material
Under no circumstances will Feva be liable for any content or materials of any third parties. This includes, but is not limited to, infringement of intellectual property rights, errors or omissions in any content, and any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that we do not pre-screen content and that AI-generated chats, by their nature, are unpredictable and may produce Generations that are inaccurate or offensive. You agree that you must evaluate, and bear all risks associated with, the use of any Content or Generations. You should not rely on the accuracy or completeness of statements made in Content or Generations, and if you do so, you acknowledge that it is at your own risk.
You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse or remove any content (including Content, Characters and Generations) that is available via the Services. Without limiting the foregoing, we have the right to remove any content that violates these Terms or is deemed otherwise objectionable by us, in our sole discretion.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services provided by you to Feva are non-confidential, and that we are entitled to use and disseminate them for any purpose, without acknowledgment of or compensation to you.
You acknowledge and agree that we may preserve content and metadata in compliance with applicable law and our Privacy Policy. You acknowledge and agree that we may disclose content and/or metadata if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Feva, its users and the public.
Copyright Complaints
DMCA Notices
Feva will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act ("DMCA") and other applicable intellectual property laws with respect to any alleged or actual infringement. You can contact us via email at [email protected] and send us the following information with the email:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
- A description of the copyrighted work that you claim has been infringed, including the URL of the location where the copyrighted work exists or a copy of the copyrighted work.
- Identification of the URL or other specific location on the Service where the material that you claim is infringing is located.
- Your address, telephone number, and email address.
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
Counter-Notices
If you believe that your Content was removed or disabled due to a DMCA notice, and you believe the Content is not infringing, you may send us a counter-notice containing the following information to [email protected]:
- Your physical or electronic signature;
- Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
- A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
- Your name, address, telephone number and email address; and
- A statement that you consent to the jurisdiction of the federal court located within the Northern District of California and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If we receive a counter-notice, we will send a copy of the counter-notice to the original complaining party informing them that we will restore the removed/disabled content within 14 business days unless the original complaining party tells us they have filed a court action relating to the Content.
Repeat Infringer Policy
In accordance with the DMCA and other applicable law, Feva has adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. Feva may also at its sole discretion limit access to the Services or terminate the registrations of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Third Party Websites and Services
The Services or third parties may provide links or other access to other sites and resources on the Internet or to third-party applications. Feva has no control over such sites, resources or applications and Feva is not responsible for and does not endorse them. You acknowledge and agree that Feva will not be responsible or liable, directly or indirectly, for any damage or loss caused by reliance on any content, events, goods or services available on or through any such sites, resources or applications. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that Feva is not liable for any loss or claim that you may have against any such third party.
Indemnity and Release
You agree to release, indemnify and hold Feva and its affiliates and their officers, employees, directors and agents harmless from any and all losses, damages, and expenses of any kind arising out of or relating to your use of the Services. Without limiting the foregoing, the release and indemnification described above includes reasonable attorneys' fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services.
If you are a California resident, you waive California Civil Code Section 1542, which says:
A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.
If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
Disclaimer of Warranty
Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Feva expressly disclaims all warranties of any kind, whether express, implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Feva makes no warranty that (i) the Services will meet your requirements, (ii) the Services will be uninterrupted, timely, secure, or error-free, or (iii) the results that may be obtained from the use of the Services will be accurate or reliable.
Limitation of Liability
You understand and agree that Feva will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or damages for loss of profits including but not limited to damages for loss of goodwill, use, data or other intangible losses (even if Feva has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the Services; (ii) your access, use, or interaction with any Content, Character or Generations; (iii) your sharing with any third party of any Content or Generations; (iv) unauthorized access to or alteration of your transmissions or data; (v) statements or conduct of any third party (including users) on the Services; or (vi) any other matters relating to the services. In no event will Feva's total liability to you for all damages, losses or causes of action exceed the greater of: (i) $100; or (ii) the amount you paid Feva (if any) in connection with your use of the Services in the 12 months before the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations set forth above may not apply to you. If you are dissatisfied with any portion of the Services or with these Terms, your sole and exclusive remedy is to discontinue use of the Services.
Dispute Resolution and Governing Law
- Pre-Arbitration Dispute Resolution. Feva is always interested in resolving disputes amicably and fairly, and so if you have concerns, we strongly encourage you to first contact us about them at [email protected].
- Governing Law and Arbitration Scope. If the dispute cannot be resolved through the above process, legal action will be required. ALL LEGAL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT (INCLUDING ANY DISPUTE REGARDING THE INTERPRETATION OR PERFORMANCE OF THE AGREEMENT) ("Dispute") WILL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, USA, EXCLUDING CALIFORNIA'S CONFLICTS OF LAWS RULES.
- Good Faith Efforts to Resolve Disputes. The parties will try in good faith to settle any Dispute within 30 days after the Dispute arises. If the Dispute is not resolved within 30 days, it shall be resolved by arbitration by the American Arbitration Association's International Centre for Dispute Resolution in accordance with its Expedited Commercial Rules in force as of the date of this Agreement ("Rules").
- Arbitration Location and Language. The parties will mutually select one arbitrator. The arbitration will be conducted in English in Santa Clara County, California, USA.
- Injunctive Relief. Either party may apply to any competent court for injunctive relief necessary to protect its rights pending resolution of the arbitration. The arbitrator may order equitable or injunctive relief consistent with the remedies and limitations in the Agreement.
- Confidentiality of Arbitration. All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties. The arbitral award will be final and binding on the parties and its execution may be presented in any competent court, including any court with jurisdiction over either party or any of its property.
- Costs of Arbitration. Each party will bear its own lawyers' and experts' fees and expenses, regardless of the arbitrator's final decision regarding the Dispute.
- Class Action Waiver. YOU AND Feva AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Feva agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.
Termination
You agree that Feva, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason, including, without limitation, for lack of use or if Feva believes that you have violated or acted inconsistently with the letter or spirit of these Terms.
Feva may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services under any provision of these Terms may be effected without prior notice, and acknowledge and agree that Feva may (but has no obligation to) immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Services. Termination of your account or access to any component of the Services will not terminate Feva's rights to your Content. Further, you agree that Feva will not be liable to you or any third party for any termination of your access to the Services.
Changes to these Terms
We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any such changes will become effective no earlier than 14 days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about our Services, or to report any violations of these Terms, please contact us at [email protected].
User Recharge and Subscription Terms
Last Updated: August 26, 2026
These User Recharge and Subscription Terms ("Recharge Terms") are part of the Terms of Service between you and VOYAGI PTE. LTD ("Feva," "we," "our," or "us"). You must be 18 or older to purchase. By confirming a purchase, you accept these Recharge Terms.
1. What You Are Buying
You may buy:
- a one-time pack of virtual balance ("Coins") in the amount shown on the recharge page; and/or
- an auto-renewing subscription for the plan, period, and price shown at checkout (for example monthly or annually).
A Coins pack is not an auto-renewing subscription. The pack will not renew at the end of a period.
A subscription will automatically renew at the end of each period (monthly, annually, or as otherwise displayed) until you cancel. The App itself can be used without paying; Coins and subscriptions are only required for paid features as shown before you buy or send.
2. Free Use
We provide a free way to use the App (browse characters and use any features we mark as free). You do not have to pay to install or open the App.
3. Benefits
By completing a Coins purchase, you are entitled to the Coins amount described on the recharge page for that pack. By completing a subscription purchase, you are entitled to the subscription benefits described at checkout for that plan and period.
Prices, currency, and the amount credited or the subscription benefits are those shown in the Apple or Google payment sheet. The App does not override the store's price.
Coins have no cash value, cannot be transferred, and do not expire while your account remains open. Subscription benefits last for the then-current paid period.
4. Payment Method
Payment is processed at the time of purchase confirmation (via Face ID, Touch ID, password, or other methods on the Apple / Google payment popup) using the payment method on file with your store account. You authorize the app store to charge the displayed amount.
Purchases are made only through:
- iOS: Apple In-App Purchase
- Android: Google Play Billing
Each store order is credited at most once. If a payment is pending, do not tap purchase again. If payment fails or is cancelled, your balance does not increase and a subscription is not activated. If payment succeeds but Coins are delayed, use the App's transaction recovery or refresh function, or contact support — do not pay twice. Consumable Coins that have already been delivered and used are not restorable.
5. Subscription Cancellation
Your subscription will automatically renew at the end of each period until canceled by you. Deleting the App does not cancel your subscription and does not refund a Coins purchase.
Because Coins packs are one-time purchases, there is no auto-renewal to turn off for those packs.
If you purchased a subscription on the Apple Store: You can cancel anytime by turning off auto-renewal. To avoid being charged, cancel in your Apple ID account settings at least 24 hours before the current subscription period ends. Learn more on Apple Support.
If you purchased a subscription on Google Play: You can cancel anytime by turning off auto-renewal in your Google Play account settings. To avoid being charged, cancel at least 24 hours before the current subscription period ends. Learn more on Google Play Help.
Canceling a subscription means disabling auto-renewal. You will still have access to subscription features for the remaining time in the current period.
Unused Coins stay on your Feva account until you spend them or delete the account. If you permanently delete your account, unused Coins are forfeited and are not converted to cash, except where applicable law requires otherwise.
6. Refunds
Purchases through an app store are subject to that store's refund policy. Refund eligibility and processing are controlled by the applicable store, except where applicable law requires otherwise. Feva cannot provide refunds ourselves and cannot guarantee that a refund request will be approved.
- If you purchased through Apple, submit the request directly to Apple. See Apple Support.
- If you purchased through Google Play, submit the request directly to Google. See Google Play Help.
If the store grants a refund for Coins, we may remove the corresponding Coins from your account. If you have already used some or all of those Coins, your balance may become negative or your access may be limited until the refunded amount is resolved, to the extent permitted by law. If the store grants a refund for a subscription, we may end the corresponding subscription benefits.
7. Changes
To the extent permitted by law, we reserve the right to change pack prices and subscription prices at any time. We will reasonably notify you of pricing changes by posting new prices within the application and/or by other prominent means. New prices apply to future Coins purchases and to subscription renewals after the notice takes effect, as required by the applicable store. Already-credited Coins do not expire because of a price change.
If you have questions about these Recharge Terms, contact [email protected].